Frequently Asked Questions

BTS Engineering is a leading machinery maintenance and diagnostics company that serves schools, healthcare facilities, manufacturers, producers, food processors, and virtually every other industry category.

BTS Engineering is based at 813 Waterholes Road, Rolleston.

The services BTS Engineering provides include machinery maintenance and diagnostics, general engineering, machinery setup and installation, scheduled maintenance, and maintenance and condition reports for insurance compliance.

We work with all industries. If it uses machines and metal, we probably work there.

BTS Engineering is different from other engineering companies in Christchurch, because we have decades of experience, an extensive range of capabilities and a long-term view. We’re actively developing the next generation of engineers.

Yes, we work with both small businesses and large industrial sites throughout the South Island.

Yes, we provide on-site engineering services. Our mobile workshop can handle most maintenance and repair tasks at your workplace.

Businesses choose BTS Engineering for industrial maintenance in Christchurch because of our extremely high level of experience and problem-solving ability. We have very good relationships, well-developed systems, clear documentation, and we can travel anywhere in the South Island

The way to choose the right engineering company for industrial maintenance is to evaluate the services they offer and ensure they have the experience and reputation to back it up. BTS Engineering ticks all those boxes.

Yes, we provide industrial maintenance services in Christchurch.

BTS Engineering’s industrial maintenance services include preventative and proactive maintenance scheduling with reporting. Our service reports enable you to make informed decisions on expenditure.

Yes, it’s our preference to work with scheduled preventative maintenance programs.

Industrial equipment service intervals depend on the manufacturer’s specifications; we recommend yearly/12-monthly services as a minimum.

Yes, downtime can be reduced through maintenance planning. It also allows you to control when the maintenance is carried out, so disruption to workflow can be minimised or eliminated.

Yes, we work with all types of industries, including manufacturing and production facilities.

Yes, we service industrial machinery in Christchurch.

We can repair or maintain any type of machinery. In fact, it’s mechanical and still fixable, so we can fix it.

Yes, we do machinery repairs and rebuilds.

Yes, we can service older or specialised equipment.

Yes, we offer 24/7 emergency machinery repair services. Call us at (+64) 0800 885 383 if you have an emergency breakdown.

We can usually respond to machinery breakdowns within the hour in Christchurch. However, that does depend on any other commitments.

Yes, we can diagnose faults in industrial equipment.

Yes, we do provide basic industrial diagnostics for machinery and equipment.

We look for any obvious mechanical faulting. We ascertain at which point the machine is stopping or breaking, and then use that as a guide to identify and fix the exact issue. We also ask the operator what they think is the problem, as they know their own machines!

Identifying the cause of recurring machinery issues is part of our diagnostic process.

Yes, we can provide equipment inspections and reporting. Formal reports are becoming more important for WorkSafe, insurance compliance and claims.

Yes, we can assess your machinery and recommend upgrades or improvements to improve reliability and efficiency, in cases where there are improvements to be made.

In consultation with you, we can provide repair and rebuild services for industrial equipment.

In consultation with you, we can evaluate the viability of refurbishing or extending the life of machinery.

Yes, we can offer custom engineering solutions for industrial problems. Please get in touch to discuss your requirements.

Yes, we might be able to design or modify equipment to improve performance. Please get in touch to discuss your requirements.

Yes, we can help with plant upgrades and efficiency improvements. Please get in touch to discuss your requirements.

Yes, our partner company, Modular Ducting Systems are the South Island’s specialists in industrial airflow and ducting systems. They design and supply extraction systems, and BTS Engineering installs them.

Yes, we share our office support team, and we can help you with all your enquiries about modular ducting system solutions.

Yes, we provide on-site engineering support in Christchurch with our well-equipped mobile workshop.

We service all Christchurch suburbs, including the CBD, Riccarton, Ilam, Fendalton, Merivale, St Albans, Papanui, Burnside, Bishopdale, Avonhead, Hornby, Addington, Sydenham, Spreydon, Cashmere, Halswell, Wigram, Linwood, Woolston, New Brighton, Sumner, Aranui, Parklands, Shirley, Mairehau, Burwood, Redwood, Mt Pleasant, Westmorland, Avondale, Marshlands, Brooklands, Taylors Mistake, Huntsbury and Heathcote, as well as all areas of Canterbury.

Yes, we provide industrial services across wider Canterbury.

Yes, we work in towns outside Christchurch, including Ashburton, Rangiora, Kaiapoi, Rolleston, Prebbleton, Lincoln, Darfield, Amberley, Hanmer Springs and Timaru, and can travel further across Canterbury and surrounding areas where required.

It’s our preference to support ongoing contracts for industrial maintenance.

Please get in touch via this website or call us at (+64) 0800 885 383. Because there are so many variables, we need to visit your site to assess the job before we can produce a quote.

All information is relevant. To make sure we have all we need, we must make a site visit before we can plan a maintenance or repair job.

We always assess equipment before providing a quote.

The length of time to make a repair depends on what has broken; maintenance repairs depend on the complexity of the machinery.

Yes, we work very closely with site managers, engineers and maintenance teams.

It depends on many variables. Once we’ve made a visit to your site, we will be able to provide you with a quote for scheduled maintenance.

The factors that affect the cost of machinery repairs include your location, access to the machine, its complexity and other factors unique to the machine.

Preventive maintenance is significantly more cost-effective than reactively repairing a breakdown. With preventative maintenance, you can control when it takes place. With a breakdown, the costs can increase exponentially. It’s not just the cost of parts and labour to make the repair; you also have to calculate the cost of an unexpected loss of production and what that means for your business.